Zagent by Zora REI, Inc.
Help
Text Zagent
Texting with Zagent isn’t available right now. You can talk to Zagent in your account, or email us.
- Your account. For signing in, a password reset, your plan or billing, email support@zagent-ai.com. Replies to our emails about your account (sign-in codes, your plan, your calls with a Zora agent) go there too. A member of our team reads every message.
- A home you’re buying. Reply to our email about that home: your copy of what we sent for you, your market analysis, or word that a listing agent got back to us. A member of our team reads your reply. With no email of ours to reply to, write to zagent@zagent-ai.com, and a member of our team reads that too.
For listing agents and other professionals
- Reply to Zagent’s email or text. Each email from Zagent is about one home for one client, and replying to it keeps your answer with that home.
- One home per email. To write about a different home, reply to the email Zagent sent you about that home. If a reply looks like it’s about a different home, Zagent holds it and asks you which home you mean before anything reaches the client.
- A new email to zagent@zagent-ai.com isn’t linked to a home yet, so nothing in it reaches the client until it is. Zagent may ask one person on the email which home it’s about, or a member of our team matches it.
- Zagent passes offers, counters and anything about price to a licensed member of our team, who answers you.
- Zagent doesn’t write to attorneys. A licensed member of our team does.
Calls with a Zora agent
We recommend Google Chrome on a computer for calls. If Safari won’t let you join, copy the call link and open it in Chrome.